Frequently Asked Questions
Updated: 20 August 2026
1. Recipes and Nutrition
How is the nutritional information calculated?
We use Nutracheck to calculate the nutritional information for our recipes. While we make every effort to ensure this information is as accurate as possible, the figures are estimates. Ingredient brands, preparation methods and portion sizes can all affect the final nutritional content of a dish. Our content is reviewed regularly to reflect current evidence and national dietary guidelines.
The information provided on this platform is for general educational purposes only and should not replace personalised medical or dietary advice. Nutritional needs vary between individuals, so if you have a medical condition, food allergy or intolerance, are pregnant or breastfeeding, or have specific dietary requirements, please seek advice from your GP, registered dietitian or another qualified healthcare professional. Whilst every effort has been made to ensure the nutritional information provided is accurate, ingredient brands, preparation methods and portion sizes may vary. Nutrition science continues to evolve, and our content is reviewed regularly to reflect current evidence and, where appropriate, national dietary guidelines.
Is the nutritional information on SO VEGAN intended as medical advice?
No. The SO VEGAN app and website are designed to support general healthy eating and to inspire you to eat more plants. The content is for educational purposes only and is not a substitute for personalised medical or dietary advice.
If you have a medical condition, a diagnosed nutrient deficiency, food allergies or intolerances, are pregnant or breastfeeding, or have any specific dietary requirements, we strongly encourage you to speak with your GP or a registered dietitian before making significant changes to your diet.
What do your nutritional tags mean?
You may notice some of our recipes carry nutritional tags. Here’s what each one means:
Iron Made Easy - recipes that provide 7mg or more of iron per serving. We use a higher iron threshold than standard guidelines because plant-based non-haem iron is absorbed less efficiently than iron from meat. Every Iron Made Easy recipe also pairs iron-rich ingredients with a source of vitamin C to further support absorption. Please note that diet alone may not be sufficient to correct an iron deficiency — if you think you may be iron deficient, please speak to your GP.
Protein Packed - recipes that contain at least 20g of protein per serving.
30g Protein - recipes that contain 30g or more of protein per serving.
Over 10g Fibre - recipes that contain at least 10g of fibre per serving.
Lower Calorie - meals containing under 500 calories per serving. Snacks and desserts appearing as lower calorie contain under 200 calories.
Refined Sugar-Free - recipes that contain no refined sugars such as white or brown sugar. Some recipes may use naturally occurring or unrefined sweeteners such as dates or maple syrup.
Peanut and Tree Nut Free - recipes that do not contain peanuts or tree nuts such as almonds, cashews, walnuts or chestnuts. Please note these recipes may still contain sesame seeds and other allergens.
Soy-Free - recipes that do not contain soy or soy-derived ingredients.
Gluten-Free Adaptable - recipes that can easily be made gluten-free with simple ingredient swaps, such as using gluten-free pasta or tamari instead of soy sauce. Always check individual ingredient labels if you have coeliac disease or a gluten intolerance.
Our nutritional tags are intended as a helpful guide only and have been developed in collaboration with registered dietitian Nicola Ludlam-Raine. They are not intended to constitute medical or dietary advice. If you have specific health conditions or nutritional requirements, please consult a qualified healthcare professional.
What are the SO VEGAN meal plans?
Our meal plans are curated collections of recipes designed around a specific nutritional goal. Each plan includes breakfast, lunch, dinner and a snack, with the full day’s meals working together to help you hit your targets. Here’s what each plan is designed to deliver across a full day:
Iron Made Easy - designed to provide 23mg or more of iron across the full day. Every recipe pairs iron-rich ingredients with a source of vitamin C to support absorption.
Protein Made Easy - designed to provide 80g or more of protein across the full day, using a variety of plant-based protein sources.
Fibre Made Easy - designed to provide 30g or more of fibre across the full day, in line with NHS guidelines for adult fibre intake.
Our meal plans have been developed in collaboration with registered dietitian Nicola Ludlam-Raine. All nutritional targets are intended as a guide and are based on general population recommendations. Individual needs vary.
All health claims are made in accordance with the Great Britain Nutrition and Health Claims Register:
https://www.gov.uk/government/publications/great-britain-nutrition-and-health-claims-nhc-register
Our meal plans are designed to support general healthy eating and are not intended as medical or dietary advice. If you have a specific health condition, food allergy or intolerance, are pregnant or breastfeeding, or have individual dietary requirements, please consult your GP or a registered dietitian before following a meal plan.
What do you mean by low-ingredient, one-pot, traybake etc?
We’re all about making plant-based cooking as accessible as possible. That’s why we’ve included categories to help you find recipes based on cooking method:
Low-ingredient - recipes that use 10 ingredients or fewer.
One-pot - meals cooked in one pot, one pan or one dish.
Traybake - recipes where you throw your ingredients on a tray and let the oven do the work. Some traybake recipes involve cooking a grain separately, but this is usually optional.
Why does SO VEGAN recommend 30 plants a week?
Eating 30 or more different plant foods each week is associated with greater gut microbiome diversity. A diverse, plant-rich diet can support gut health and contribute to overall wellbeing, including supporting normal immune function.
Plant Points is our way of helping you track that diversity as you cook- every unique plant-based ingredient you use counts toward your weekly total, so you can see your variety build over time, not just your calorie or macro intake.
How have you calculated prep and cook times?
We know everyone cooks at a different pace, so prep and cook times are intended as a guide rather than a strict rule.
Prep time covers everything before you start cooking — chopping, measuring, soaking and any final assembly at the end. Cook time covers everything in between: the frying, baking, roasting and simmering. Add them together to get the total time from start to finish.
What measurements do you use?
You can toggle between metric and US customary measurements in the app. This will switch ingredients between grams and ounces, and millilitres and fluid ounces. Oven temperatures are shown in both Celsius and Fahrenheit.
Can I access recipes offline?
Your device needs to be connected to the internet to access recipes. We recommend saving any recipes you plan to cook before heading somewhere without a signal.
2. Account and Subscription
Where can I access SO VEGAN?
Your SO VEGAN subscription works across both our platforms- the app and the website. To access the app, search SO VEGAN in the App Store or Google Play, download the app and create an account. For the desktop version, visit wearesovegan.com and follow the prompts to sign in. Whichever platform you signed up on, you can use both - just sign in with the same credentials.
Is there a free trial period?
Yes. Once you create an account you can browse a limited number of recipes for free on both the app and the website. When you’re ready to unlock everything, sign up for a subscription and you’ll get a 7-day free trial to explore the full experience before you’re charged. This applies to both the app and the website.
Do you offer discounts?
From time to time we run promotions on our subscriptions. These are always for a limited period and we’ll share them on our social media channels, in our newsletter or via one of our partners. Follow us on social media at @sovegan to stay in the loop.
How do I reset my password?
On the app: log out, reopen the app and select “Restore purchase”. Enter your email address, select “Reset password” and we’ll send you an email with instructions.
On the website: go to the ‘Log in or sign up’ page and enter your email address. Press continue, then click ‘Forgot password’ on the next page and we’ll send you an automatic email with instructions to reset your password.
How do I change my payment option?
If you signed up via the app, payments are managed by Apple or Google depending on which device you use. To change your payment method, update the payment details in your Apple or Google account settings.
If you signed up via the website, you can manage your payment details through your account settings at wearesovegan.com.
I can’t log into my account
Drop us an email at [email protected] and we’ll get it sorted as quickly as we can.
Do you offer refunds?
Our subscriptions are non-refundable. If you’re having trouble with the app or feel something isn’t working as it should, please get in touch at [email protected] and we’ll do our best to help.
How do I change my subscription type?
If you signed up via the app, you can switch between monthly and annual subscriptions through your Apple or Google account settings.
If you signed up via the website, you can manage and change your subscription type through your account settings at wearesovegan.com.
How do I cancel my subscription?
You can cancel at any time through your Apple or Google account settings on the app, or through your account settings on the website. Once cancelled, you’ll keep access to all our recipes until your current subscription period ends.
How do I delete my account?
If you signed up via the app, email us at [email protected] and we’ll delete your account as soon as possible.
If you signed up via the website, you can delete your account through your account settings at wearesovegan.com.
Please note that once your account has been deleted, your data and settings cannot be recovered. You would need to re-register if you choose to come back.
What should I do if the app or website isn’t working properly?
We do our best to keep everything running smoothly but if you spot something that doesn’t look right, please email [email protected] with as much detail as you can. We really appreciate you flagging it.
I have some general feedback
We’d love to hear it- good or bad. Send us a message at [email protected] or use the contact form in Settings. We read everything.
How can I find out more about SO VEGAN?
Search SO VEGAN for everything related to our app and website, and search roxyandben to find out more about us and what we’re up to. You can also find us on Instagram and TikTok at @roxyandben and on YouTube at SO VEGAN. Sign up to our newsletter at wearesovegan.com.